Frequently Asked Questions
When do I need to place my order?
I always recommend as soon as possible! I sell out every year and often times there are multiple homecomings on the same weekend. If you know you’ll be needing a hoco item, place your order now! (For custom orders, student’s details can be added at a later date once you have them. Just reach out to let us know).
When and where do I pick up my order?
Pick-up windows are Tuesday evening the week of your school’s homecoming from 4-7pm at my house in Flint (address is provided in your order confirmation email). Delivery is also available for an additional fee (contact 903-780-3588 to arrange delivery).
Can I order multiple products?
Absolutely! For custom orders, you will need to complete a new order form for each order.
Can I cancel my order?
Custom orders that have not been completed are subject to a 25% of the total cancelation fee. If the order has been completed no refund will be issued.
How do I submit my custom order details?
If you ordered a customized option, please go to our ORDER FORM PAGE to submit your custom order details. Please only submit one entry per item! If you need to make a change please contact us at (903) 780-3588.
How do I keep my items looking fresh?
Each item is bagged and hung to protect its shape. For best results, keep items hanging and avoid placing them in hot or cramped spaces. Damage after pickup is the customer’s responsibility.